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Shipping policy

Shipping Policy — Bachapar

At Bachapar, we want your shopping experience to be simple, convenient, and reliable. This Shipping Policy explains how we process and deliver orders within the United States.

1. Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for order processing and preparation. Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

2. Shipping Within the USA

We currently focus on shipping orders to customers within the United States.

Available shipping options and estimated delivery times will be displayed during checkout based on your delivery address.

Delivery times can vary depending on:

  • Your location

  • Shipping method selected

  • Carrier delays

  • Weather conditions

  • Holidays

  • High-volume periods

The delivery estimate shown at checkout should be considered an estimate rather than a guaranteed delivery date.

3. Shipping Rates

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

From time to time, Bachapar may offer free shipping promotions or other shipping-related offers. Promotional shipping terms will be displayed on the website or during checkout.

4. Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please note that tracking information may take some time to become active after the carrier receives and scans the package.

If your tracking information has not updated for several business days, please contact us so we can help investigate.

5. Incorrect Shipping Address

Please carefully review your shipping information before completing your order.

If you notice an incorrect address, contact us as soon as possible at:

Email: tristonmcaulay93552@outlook.com
Phone: +1 518-327-6367

We will do our best to make corrections before the order ships. However, we cannot guarantee that an address can be changed after an order has entered processing or been shipped.

6. Delayed Packages

Although we work to process orders promptly, delivery delays can occasionally occur due to circumstances outside our control, including carrier delays, severe weather, holidays, transportation disruptions, or other unforeseen events.

If your package is delayed, please first check the tracking information provided by the carrier. If you continue to experience an issue, contact our customer service team.

7. Lost or Missing Packages

If your tracking information indicates that your package was delivered but you cannot locate it, please check around your delivery location and with household members or neighbors.

If you still cannot locate the package, contact us and provide your order number and tracking information. We will assist you in determining the next steps.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

Please include:

  • Your order number

  • Photos of the damaged package

  • Photos of the damaged product

  • A brief description of the issue

Our team will review the information and assist you with the appropriate resolution.

9. Multiple Items in One Order

Depending on product availability and fulfillment arrangements, items from the same order may occasionally arrive in separate packages.

If this happens, you may receive separate tracking information for each shipment.

10. International Shipping

At this time, Bachapar primarily serves customers within the United States. If international shipping becomes available, the applicable destinations, shipping options, and costs will be displayed during checkout.

11. Contact Us

If you have questions about your order or shipping, please contact us:

Bachapar Customer Support
Email: tristonmcaulay93552@outlook.com
Phone: +1 518-327-6367

We're committed to helping make your Bachapar shopping experience as smooth as possible.